SECRET CODE FAQ

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1.) How can I unlock Secret Code Content?

To redeem your secret code all you have to do is log into your CartoonNetwork.com account and follow the steps listed below.

  • Go to cartoonnetwork.com/secretcode
  • Get the secret 14-digit code from inside specially marked packages of Hasbro Star Wars: The Clone Wars action figures
  • Enter the secret 14-digit code in the white box labeled "Enter Secret Code Here"
  • When you have entered your code, click the "Unlock Now" button (Hitting the Enter/Return key on your keyboard WILL NOT WORK)
  • You will be prompted to log in or create and account if you have not done so already (if you are not a registered user you can follow the "How to Register" steps below. It is free.)
  • Once your code has been entered, a video or downloadable will appear on the sidebar to the right (click on the link for the video or content to play or download)

2.) I have entered a code and received an error message. What can I do?

  • Are you logged in? You must be logged in to CartoonNetwork.com to redeem secret codes.
  • Have you registered? You must be a registered user to redeem the secret codes. Registration is free and you can follow the "How to Register" steps below.
  • Check your secret 14-digit code from the specially marked package of Hasbro Star Wars: The Clone Wars action figures to ensure you entered the code exactly as it appears.
  • Make sure you click the "Unlock Now" button. DO NOT HIT ENTER or RETURN—that will bring up an error message.
  • Have you entered a code that you’ve already redeemed? You can only enter codes once.
  • Have you cleared your cache? Click HERE to see how.

3.) How do I log into my CartoonNetwork.com account?

  • At the top right of any page on CartoonNetwork.com, click the link that says "Log In"
  • Once you click on "Log In," enter your username and password
  • After entering your username and password click "Log In"
  • If you’ve forgotten your user name and password, click the, "I need help logging in" link on the Log In window.

4.) How to register at CartoonNetwork.com, its FREE!

  • At the top right of any page on CartoonNetwork.com, click the link that says "Sign Up"
  • Once you click on "Sign Up," you will need to create a username and a password. DO NOT use your real name!
  • Once you have entered your username and password, click "Next" and follow the steps that you are guided through to complete the registration

5.) How do I clear my cache?

  • Internet Explorer: Click Tools>Internet Options>General Tab>Delete Temporary Files
  • Firefox: Click Tools>Clear Recent History>Check "Cache" box>Click "Clear Now"
  • Chrome: Click Tools>Options>Under the Hood>Clear Browsing Data
  • Safari: Click Safari>Empty Cache
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