ABOUT THIS SERVICE
What is Cartoonnetwork.tv ?
Cartonnetwork.tv is an exclusive online service that features full episodes of some of your favorite Cartoon Network shows, available in high-quality video the day after they air on television. Through this service, we're giving you more full episodes than ever before.
Why am I being asked to log in?
Cartoonnetwork.tv is only open to subscribers of participating television providers, so we just need to make sure you have a current subscription. All you have to do is log in with the username and password that you use to log in to your television provider's Web site. Then before you know it, you'll be watching full episodes of your favorite shows.
How are my username and password being used?
Any username and password or other personal information that you provide in the authorization process is controlled solely by your television service provider or its designees and subject to the privacy policy posted by your television service provider in the log in or authentication window. Cartoon Network has no access or control over information like your username and password that you may submit to these third parties when you log in.
What do I get for logging in?
You'll get to watch full-length episodes of certain Cartoon Network series the day after they air, and all episodes are in high-quality video. Plus, you'll get a longer amount of time to watch select episodes, more than what an unregistered user would have.
When are new shows available?
Cartoon Network episodes that are made available through the service will be ready for viewing the morning after they air on television.
How much does this premium service cost?
There is no additional charge for his service. It is offered as part of your normal television subscription to one of the participating television providers.
Where can I use this service?
You can use this service at home or from any computer that has a high-speed Internet connection provided by your Internet service provider.
Can I buy these shows on a pay-per-view basis?
These shows are not offered on a pay-per-view basis. However, as a subscriber of a participating television provider, you'll get to watch tons of full episodes any time you log on to your computer.
How is this service different from Cartoon Network and Cartoon Network On Demand?
While our On Demand lineup adds to your viewing experience on your TV, this service is an exciting new way to watch our shows right on your computer through your high-speed Internet connection.
How do I contact customer service for help?
If you need help, contact your television provider directly. If you're running into technical problems, check the Technical Questions section of the FAQ (below). If you're having trouble logging in, check the Login & Account Settings section (below).
LOGIN & ACCOUNT SETTINGS
I currently receive Cartoon Network on my television. Am I already registered for this service?
This service is only offered through participating television providers. To watch Cartonnetwork.tv you'll need a subscription with one of these participating television providers and a high-speed Internet connection from your Internet service provider. Please contact your television provider to find out if they are part of this service.
Do I need to use a credit card to sign up for this service?
No, it's offered at no additional charge as part of your subscription to participating television providers. No credit card is required.
I forgot my username and/or password. What do I do?
If you forgot any of your login information, please contact your television provider.
How do I cancel my account?
This service is free, as long as you're a subscriber of a participating television provider. You may stop using the service any time you wish.
FEATURES
How do I find shows to watch on this service?
Click on a category at the left to see more content choices. Pick a show name to see the episodes for that series.
There are some Cartoon Network shows that I like, but I can't find them on this service. Where are they?
Some shows that have aired on our network are not currently on this service. However, we update our programming often, so the show you're looking for might be added at some point in the future.
TECHNICAL QUESTIONS
What are the computer system requirements for this service?
To watch full episodes on this site, you need these minimum system requirements:
- An Adobe Flash Player with version 10.1 or higher.
- An Internet connection of 3.0 Mbps or greater (for HD content).
- For Windows: An Intel Pentium 4 3GHz processor (or equivalent) with 128MB RAM/64MB of VRAM.
- For a Macintosh: An Intel Core Duo 1.83GHz or faster processor, 256MB of RAM/64MB of VRAM.
To check if you have the most recent version of Adobe Flash Player, go to www.adobe.com.
Do I need a specific web browser (e.g. Internet Explorer, Netscape, Mozilla, etc.)?
We recommend the following browsers:
For Windows: Internet Explorer 6 or greater or Mozilla Firefox 2 or greater.
For a Macintosh: Safari 3 or greater or Mozilla Firefox 2 or greater.
Do I need to disable my antivirus software and any firewalls to use this service?
No, you don't need to disable your antivirus software. If you have a firewall at home, simply accept the request from your firewall asking if it's OK to access this service. To make this service an exception to your computer's firewall, go to your Internet provider's Help section and follow the instructions. For firewalls at work, contact your company's Information Technology department.
How long does it take to access a typical show?
Once you select a show, you can start watching in moments. The exact time depends on the speed of your broadband connection, and whether you have the correct technology on your computer.
I have a Mac, Can I use this service?
Yes. It is available on both a Mac and a PC.
Do I need to be connected to the Internet?
Yes, to watch shows on this site, you need to be connected to the Internet using a high-speed Internet service provided by your Internet service provider.
I'm having trouble getting shows to play on my computer. Why is this happening?
If you're having trouble playing shows on your computer, check to see if you have the most recent version of the Adobe Flash Player installed. If not, go to www.adobe.com and install the latest version of the player. Your download and use of the Adobe Flash Player will be subject to Adobe's software licensing agreement.
When I try to watch a show, the video keeps skipping. Why is this happening?
If the video is skipping while playing, make sure the speed of your Internet connection is at least 3Mbps. Activities such as downloading, browsing, etc. in the background can disrupt video playback. To get the most optimal experience, the web browser loading this site should be the only application running. In addition, slower systems may have problems playing video back optimally. Check the minimum system requirements to make sure your computer is fast enough for this service.
When I try to watch a show, the volume is too low. How do I fix this problem?
If you're having trouble with the volume on a video, try the following steps:
- Check the volume control in the video player to make sure it's not on the lowest setting.
- Make sure your computer's volume is not muted or too low.
- See if you have the most recent version of the Adobe Flash Player installed on your computer. If not, go to www.adobe.com to install the latest version of the player. Your download and use of the Adobe Flash Player will be subject to Adobe's software licensing agreement.
- Check the audio/headphone cables on your computer and make sure they're connected.
Cartonnetwork.tv
Welcome to Cartonnetwork.tv where you can watch the latest full episodes of your favorite shows in HD!
